I had been going to this groomer for about three years. Two years ago we took our newest pomeranian (female) to be groomed and up until about two months ago all visits were fine. These last two visits my poor pomeranian has come home extremely irritated in the potty area. We also have a male and he has never experienced this problem. The first time I thought maybe her anal glands needed to be expressed. Took her to Petsmart and they said everything was fine. This last time was even worse. She would not even walk. She just wanted to sit on something soft and then would wiggle around on the pillow or jump quickly as if she was hurting. Come to find out after checking her over, she had a small cut in the potty area where they were apparently trying to shave her. They NEVER told me they had a problem cleaning this area, EVER. They NEVER told me they had a problem with her that particular day either, with her not cooperating. They NEVER told me they had injured my poor little girl!! Needless to say, that is the last time I will be taking my babies to be groomed there. It woudl have been nice to know if there was a problem and if there was a problem, then don't pursue cleaning that area. Let me know there was a problem and it could not be done!!