This is a pretty darn good Baskin-Robbins:) They seem to do a ton of business at this location, which is fortuitously located right across from both Centennial Hills library and the YMCA. (AKA NW kids central)
I've never seen more than two employees working at one time, but on hot evenings (which are frequent around these parts!) the line of customers sometimes reaches almost back to the door. If anyone at Baskin-Robbins corporate offices were beating down my door for advice, I would recommend scheduling three employees for the busier times of day and the weekends. Maybe one employee at peak hours could strictly man the cash register while the other two handle the samples and scooping. I notice that the putting on and taking off of gloves over and over tends to hold up the line even further. But while we're on the topic of the line, enormous kudos to the people who work here for tirelessly handing out sample after sample with a smile to little kids (and maybe big kids, too) and never losing their outgoing and friendly demeanors. This is just generally a very friendly and nice to place to get some delectable ice cream-y goodness.