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  • This is an ho-hum average Sushi place. This place is popular with the people that I know, although I can't figure out why. The atmosphere here is casual and elegant at the same time. Their cocktails are good and very unique and a great deal during happy hour. The sushi is good, but nothing special. I've had way better sushi, but I've also had worse. But for the price point, I expect it to be better. On the food and drinks alone, this place certainly deserves no less than 4 starts, but the service is lacking. The service tends to be a little on the slow side. Seems like the average time from the time we're seated at the table and get our initial drinks is about 10 minutes. I'm not an impatient person, but that seems to be a pretty long time. I know people who are servers, and even they agree that 10 minutes is not acceptable, especially if everyone is just ordering a soft drink. I could understand if when I'm there, this place is super busy and everyone orders a cocktail, that it could take 10 minutes, assuming the bartender is backed up with orders, but in this last visit, that was not the case. I ordered a cocktail and the other 3 ordered sodas and tea. Once we got our food order in, we only saw the waitress one other time. The first to refill our drinks and the second time was when the check was ready. We were there for about 45 minutes, and to only have been checked on twice after our food came in is not exactly stellar service. Every time it's suggested that we come here, I cringe a little, not because of the food, or atmosphere, but because the service is subpar at best. It could be that with better service, I could rate this at least 4 starts, maybe even 5. If you happen to be at the Biltmore and are yearning for some sushi, this place is not a "bad" place to eat, but I wouldn't expect lightning fast service. I really do hope that the service there does get a better. Maybe next time.
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