Horrible customer service. This place is why I switched all but 1 account away from BOA to USAA. I went into this branch needing $60 in quarters and got into the 8 person line. A guy comes in behind me needing $25 in $1s. The reception guy at the podium asked what he needed and went and got his 25 $1s. So I asked about getting my quarters. I was told there's only 2 people in front of you you will be fine waiting. Between those 2 people and 2 at the counter it took 23 minutes to get my quarters as he continued to help people walking in the door. So in the end it took 40 minutes to get quarters. I will have to remember to stop on my way home from work elsewhere.