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  • Calling in to place our order, I'm immediately put on hold.. waiting 2+ minutes nobody gets back to me while holding. Calling back, again I'm immediately put on hold.. calling back but at that time I'm already arriving at the PAPA JOHNS location. I enter the store and see only one employee working which explains the hassle while trying to phone in with our order.. I'm told that yes he is the only employee and that he is the manager. Okey. I am placing the order finally for pizza and a chocolate chip cookie. The manager is unable to view our previous orders ( that has never happened to us before) He then goes and prepares our pizza, I'm noticing he is not using sanitary gloves when handling food. The phone rings, he quickly goes and answers it, puts it on hold.. returns to the table and continues to make the pizza, not washing hands in between. I'm very disappointed in what I have experienced today. I paid for the order and left. ( Did not eat any of it) But I will not return to this location of Papa Johns. HYGIENE and CUSTOMER SERVICE should be your main priority!
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