Mediocre and overpriced.
There's nothing "New" about their "New American" menu and underwhelmed is the most positive spin I can place on the entire experience.
It's a very limited menu with 15 dollar sandwiches and salads, or 25-30 dollar cuts of meat. Way to cater to the vegetarians out there with a veggie burger or an overpriced "entree" of seasonal vegetables. Do restaurants have any idea how boring it is to eat a veggie burger every time you go out? Get a little creative for christsake, it's not like you're lacking possible ingredient combinations.
I had the ahi tuna burger, which was ground down to a mealy consistency and cooked until bone dry. It was then garnished with grody, unimaginative toppings like pickles and iceburg lettuce. Top it off with a cloying sweet remoulade that did nothing to moisten the sandwich and you've got a bone dry tonsil scraper. The roasted chicken was on the greasy side but well seasoned. The couscous it came with was a misstep though. Someone threw a ton of whole mint leaves into it that made it inedible instead of "fresh," which I'm sure was the intention. The spinach dip was teensy tiny for the price, and why the heck is it served with canned, crappy salsa and sour cream on the side? Weird.
The fries were the one saving grace. Skin on, super slim shoestring cut with the perfect amount of salt. But I've had fried and battered bulls balls and they've tasted good. Fry anything and it'll improve the edibility.
Service was nearly nonexistant, although as a whole the etiquette was top notch when it was present. But it was a complete disconnect when compared to the cruddy food being slung. You're serving a French dip sandwich, not some wild Top Chef creation. Dial back on the smug.
I don't ever see a need to return to a place that serves traditional (nothing new about it!) American food I can make better in my own home. I expect more from professional chefs than chicken sandwiches and steaks.
Yawn.