Used to go here for haircuts and highlight services. One word: Expensive. Not a great value for the money spent. You feel like just another "head" in the chair.
My highlights were done professionally but no after-care advice or game plan or anything going into future. When I came back in a couple months to get the roots re-touched, the colour technician re-painted the full head all over again. This caused major damage to my hair and left me "over highlighted". There is very little communication or planning or consulting with you. They are the supposed "experts". I was hoping for more professional advice and care but got zero.
They are like robots up in the colour room. All they know how to do is put foils in and bleach hair in the same pattern. As a result, every woman walking out of there looks identical -- the North Toronto-Stepford wife look.
I got fed up with Civellos; the lack of personal attention and paying ridiculous amounts for average service/skill.
I educated myself online and do my hair myself now; highlights and trimming. I'm saving practically $1,000 a year doing this and am happier with my results than I ever was going to Civellos.