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| - My wife and I had one of our first dates here many years ago and it was excellent! We had not had a chance to come back but always wanted to and we finally made it a point of returning this year to celebrate our 15th wedding anniversary. We were excited, however, unfortunately the experience left us disappointed and wishing we'd gone to one our other favorites in Las Vegas that we know would have met our expectations.
First of all, the food was very good and the chef staff deserves some credit. They sent out a small comp dessert which was also nice. The view and the ambience is also very nice. Those two things are the only reason for 2 star rating.
However, the service staff, leaves much to be desired. Our server and the busser were very unfriendly and could not care less that this was a special occasion for us and they did not treat us well at all. They were short, unfriendly, and uncaring. It was as if our patronage was an inconvenience to them.
To make it worse, we ordered escargot appetizer, a caesar salad, wine, and entrees, and they forgot to bring the salad and then brought our entrees instead. We ended up just accepting the mistake and taking the entrees because at this point we just wanted to eat and leave. To make it even worse, when the server came over, we had to tell her of the mistake and she didn't apologize or seem to care and had an "oh well, I don't really care" attitude about it. Then she disappeared for 20 minutes and never checked in on us again until our meal was completely finished.
Again, food and ambience was good, but service was horrible and very disappointing. Whether an anniversary special occasion or not, the service was unacceptable. The price alone for this meal demands a much higher level of service. You pay for fine dining to receive high quality food and high quality service.
Needless to say, unfortunately, and I say unfortunately because this place had a special memory for us and we had high hopes of coming back, but we will not return. Wish I could go back in time and redo this special night at a different restaurant.
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