I ordered a sandwich to go, gave the Girl my name and when my order was ready I heard a lady say a name that was totally unrecognizable to mine. How hard is it really to get someone's name right?!!! After that I looked around, and waited. My three year old was sitting with me eating his cookie he got so I got up slowly and walked over to the counter. I said do you mean Malena, I say I didn't even understand what you were calling out. One of the older ladies who were calling my name out said well if your name sounds like it you need to get up and come get it. I said no, I didn't understand you old lady.... I mean really- telling me a mom of four boys that I need to come when my name is called even when it doesn't even sound like it???!!!! So rude the old lady working there was! And she was even pointing her nasty old finger at me! Not nice customer service at all!!! I think that will be our last time coming! Great food but horrible staff and very very rude workers!!!