Took Luna for her check up at the Banfield in Petsmart. The staff was wonderful and informative. They answered all of our questions. You could tell that the staff genuinely love working with animals. The Petsmart store itself was really clean and all the employees I encountered were polite and attentive. I wish the Petsmart near my house was just like this one. Too bad for me. But good for this store. 5 stars for you!