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  • Sorry to say but I just could not give this place the 3 or 4 stars that I really wanted to because of 2 things. First, the food took 25 minutes to come out after asking the server twice to check on our order. Second, when the food finally came, it was room temperature except for the falafel which was hot. This was after the server explained that it was made from scratch. We are reasonable people and even tried to rationalize that maybe the delay was because we ordered a platter. No. As a customer you should be reasonably assured that your food will be hot. This place has many positives otherwise. There is a play structure for kids, the atmosphere is bright, airy and classy with a middle eastern flair. The food is tasty and attractively plated. There is free arabica coffee spiced with cumin. Washrooms have change tables for babies. You don't have to tip. The list goes on. Unfortunately, slow room temp food was enough for me to knock this down. I'll stick to the Toronto location for now.
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