The ice cream itself is very good, but they have a bit to iron out in both service and the options they offer. First, they don't do sundaes, but rather toppings. It's a little strange - that distinction - for an ice cream shop, but that's what they told me. So even though they have (delicious) salted caramel sauce, you can't get a caramel sundae - just a bit on top. Also, the line can take a while when there are more than a couple of customers there, but they refuse call-in orders. So if you want to support a local business and quickly grab some ice cream for the kids on the way home you're out of luck. You'll need to be prepared to wait. The kids that work there are really nice, but in general just need some more training. The milk chocolate ice cream is out of this world.