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| - I really have mixed reviews about this restaurant. The first time I went in was in May 2016. I was all by myself. A male server came out and just said "Oui". He thought I must be someone who came asking for food or a job at the restaurant. I said I would like a table for myself. He just couldn't believe that I could be a customer. OK, after convincing him, I sit down and get my food. Agree, it was tasty and good but the service lacked big time. I should have just walked away after being treated badly but I did want to show them that brown people can perfectly eat at a good restaurant and pay.
Ever since that incident, I have come here two more times and the last time, they just tested my patience. I came in asking for Shuro Wat. The lady suggested the vegetarian platter to me. I asked if I could substitute one of their platter items for Shuro since that's what I came for. The lady said yes and went in. Ten minutes later, the platter comes out without the Shuro. I politely tell her that they got the order wrong and that I asked for a Shuro substitution. She took the plate back to the kitchen only to bring the same plate back 5 minutes later saying there is nothing they could do about it. I believe Shuro cannot be ordered as part of the combo since it takes a while to cook. I understand that because I make Shuro at home but this should have been communicated to me. Now, they literally give me something that I never asked for in the first place. I thought maybe I would get a discount on the bill. No, nothing. How shameful can it get? When I complained about this to the manager (who only met me much later), she said oh well, just don't tip your server then!
This place has decent Ethiopian food which is lacking in Montreal. If they were in California, they would be out of business by now with this kind of attitude. The food is still decent and I appreciate that they have vegan dessert. The service however sucks!
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