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  • Worst gym, worst staff, worst experience. Go to planet workout which is directly behind this, 24/7, cheaper, and friendlier staff. I stopped by here with a friend to get the 7 day free pass. From the second we introduced ourselves, the lady "helping" us completely ignored me. Funny because I was seriously considering switching from Planet Workout even though I have been going there for about 2 years now. Either way, I had to run to my car to get my gym equipment before she gave us a tour of the facility, and when I got back inside she had already finished half the tour with my friend. Continued to ignore the fact I was there, so I just played along and walked off by myself to look around. She said she would follow up with us after the 7 days was done. Anyways, a few days later I stopped by for a workout - I left my wallet in the car but I had my phone with the guest pass barcode (which I showed her to scan). I waited 5 minutes in line until the front desk finally got to me, and she right away said you need your Drivers License. I asked if she was sure, and she said yes and made me go get it. Anyways, once I got back, I had to wait in like for another 5-10 minutes and once she got to me, she searched my license and said my name isn't in the system. She asked for a phone number, I gave it to her, and she said I am not in the system. I once again told her I had a guest pass, and then she said "oh in that case it's different" and then proceeded to scan my barcode. Pretty much wasted a good 20 minutes here, and no apologies given. Anyways, the 7 days as long passed, and I am never going back. I did get a follow up call which I ignored, because if I picked up, I would have wasted more of my time with these clowns. I strongly do not recommend this location - it's always so packed, the staff are not friendly, and it's overpriced. Go to Planet Workout, which is directly behind it, and you get a 24/7 gym at a cheaper cost, friendlier staff, and a much better setting to actually workout - not socialize (like most people at that location were doing).
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