| rev:text
| - I have to say, I like the food here but the service we got last night was really awful and the food just doesn't make up for it.
We came here for my mom's retirement party and were a party of around 15 people. We were seated at a large table at the back of one of the rooms and the waiter was already somehow annoyed when he arrived to the table to ask if we wanted drinks.
I ordered the Torino pasta and the food came out out fairly quickly and without any issues. I've had this dish from the other location and found the portion size to be considerably smaller. I was a bit under the weather so I wasn't feeling super hungry but I still managed to finish my meal. A few others commented on the portion sizes but it wasn't a big deal. The prices are pretty reasonable for the food and quality. There was a seafood pasta that was disproportionately massive, if you have a big appetite and enjoy seafood, I'd go for that one, it had some shellfish and squid in it. Looked good but I didn't try it. I think the person who ordered that was the only one to take home any leftovers. Overall food is good, I prefer the other location however for portion sizes.
Now for service, the reason for the mediocre rating, our server was really awful and it really soured our experience there. I would assume this large restaurant is accustomed to hosting parties, this server was flustered throughout, was getting mad if someone would get up and go to talk to other people at the other side of the party and snapped at us when we wanted to split the bills a certain way. He basically told us we weren't allowed to move around, which I understand for the purpose of serving and the bills, but for a long table, I think it's appropriate to stand up once in a while to talk to people on the other end, but it just made him even more flustered. He even accused my dad of moving seats which he didn't even do. This guy was increasingly frustrated throughout the night and everyone really noticed. It's unfortunate because it's a nice large restaurant and it would be perfect to host a large party otherwise.
I've been to lots of parties at restaurants with similar numbers of people and I've seen it executed so much better than it was here. There seemed to have been a lack of courtesy and training for this guy and a whole lot of attitude and frustration. I'm really disappointed as this should have been a special night for my mom.
I will likely not return to this location because of the service we received. Management might want to look into better training for their waitstaff for larger parties or keep this guy away from them altogether.
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