tl;dr: Such a disappointment. Nothing like their Japan branches so lower your expectations! If you're looking for real cheese tarts then check out Uncle Tetsu next door for their hot and fresh ones. If you must try anything then I suggest getting the mini ones (sized like an egg tart for one) and not the original (large one that's $10+).
Original (large size): I got the large one which is enough to serve at least 4 people. Even though they market this as freshly baked it was lukewarm and had clearly been sitting on the counter for quite some time. The cheese filling was a texture that felt more gelatin like than creamy cheesecake (not sure if this was intentional but I didn't like it). It's covered in this goopy apricot jelly and honestly deterred from the flavor of the cheese tart than add to it. One thing that was a semi redeeming factor was its phyllo shell which was crispy and delicious.
Mini (small size): These are sized for one person and actually were quite good! They were warmer than their originally large and the main differences were: didn't have the funky apricot jelly on top and a crispy pie cookie shell. Honestly these resembled the Uncle Tetsu ones more and had a creamier cheese texture which I loved.