I have been to Novecento 7-8 times and the pizza is great! It always tastes fresh and is ready fast. We always eat in the restaurant and pretty much always order the same thing.. We get the white pizza with basil pesto sauce instead of just olive oil as the base. Normally we also add shredded mozzarella and sausage. The actual service is kind of hit or miss but the food is always spot on. We normally order a caesar salad and they forget to make it almost every single time. I remind them and they quickly make it and bring it to the table. I've noticed that the staff can seem confused as to who's running the register, who's making your pizza, who's taking it out of the oven, etc. All in all, not a big deal and it sure doesn't keep me from coming back. I'm sure some if this is just part of the restaurant being new. If you live in the NW and haven't been to Novecento yet, you should definitely try it out. The prices are great and the pizza is awesome.