I want to start with the fact that Kristy is amazing. She's both equally professional and so so personable. I've only had a Brazilian once before at another salon and it was honestly borderline traumatic. So with that being said, I was terrified to have another. I saw Kristy's Groupon and after reading reviews I decided to give it another shot. My experience couldn't have been better. A lot less painful than my first (which was about a year ago). She was so so great and thorough. I will definitely be back for another service.