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  • Horrible customer service!! We bought doors from them and when they came and put the doors in everything was great and they looked great but when we tried to get a hold of them to let them know there was an issue with one of the doors it took 5 phone calls leaving 3 different messages with no return phone call then when I called the 4th time a girl answered named Gaby I believe (not positive about her name) told her I left 3 messages and told her my name and she claimed there were no messages from me! Yeah right!!! Then she takes down my information and says she's going to have the guy that installed the doors call me back and I believe his name was Jorn!! Well we did not receive any phone call again and this was after the fourth attempt of trying to contact them! Then my husband calls (5th attempt) from his phone the day after twice and they picked up and hung up the phone twice! And what's even more strange is right after that the guy calls my husbands phone and knows exactly who we are without even knowing it was us because we were calling from my phone all along before we called from my husbands phone!! I wanted him to call from his phone because they were not answering my phone calls so they knew my number so how did they know it was us calling from a different number!!! All of it was very strange and all I can say is their customer service after u purchase from them is absolutely terrible and I give them a GREAT BIG F!!!
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