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  • I used to be a regular at the Arizona Charlies on S Decatur, Ive been a loyal player there for several years. I've seen how the staff & management conduct themselves for a very long time. Between me & my significant other alone we've put over 30+k into that casino over the years. Imo, Arizona Charlies has just gotten worse and worse, with more & more unprofessional management and staff that just doesnt care about or respect their players. Even the buffet that they like to comp everyone seemed nice at first, but it got me and my family food poisoning on 2 different occasions, I stopped going after that. I've seen management treat table players horribly, just because they were on a winning streak, and i have had a few occasions where they got ugly with me when i was winning. If you pay attention on the long term, players always lose big, and wins just merely allow them to play longer.... I find it to be the most disgraceful act a casino can engage in, to try to ruin someone's experience or game play when loyal players finally get a little luck on their side. When it comes down to it, casinos are built on and kept running by players! When the management relys solely on gaming its self & the highest income extraction of players they can get, it becomes a low class casino that has poor hospitality with poor experiences for players. I would suggest to newcomers not to be fooled by Arizona Charlies short term impressions they use to keep you. There are far better establishments to choose from that have a better atmosphere, and you will have a much better experience else where. Happy Gaming!
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