I don't even know where to start. We missed the first quarter of the Cavs Finals game because of the terrible service at this restaurant.
When I first walked in, the hostess seemed confused as to why we there. She said there would be a small wait, so my boyfriend and I went to the bar until a spot opened up for us. The bartender ignored us for around 5 minutes, and then finally gave us OLD menus and said we couldn't order those drinks.
10 minutes later, we were seated. I asked the server if we could finally order our bar drinks we originally wanted. I had to ask this waitress twice to come back with my drinks! (It was just sake!) During this time, the couple next to us sat without water for around 15 minutes.
The chef came around 45 minutes later. He served everyone at the table fried rice except us. Even though we ordered the rice like everyone else. He was clearly very irate with the server. My boyfriend then asked for the manager. It had been an hour and we haven't even eaten any food yet. He reassured us all the issues would be resolved but we should have just left then!!
Another waitress took over our table, but she clearly seemed annoyed by it. It made the atmosphere very uncomfortable. The chef wasn't entertaining, although he was the only person there putting in any effort. We go to hibachi restaurants in the area (Wasabi & Fugi) to be entertained. Here, there was only anger.
The manager took $10 off and asked us to give the place another chance. We missed Lebron and Kyrie. There's no going back.