I had a groupon for root color or highlites, shampoo, treatment and cut. The stylist I had was very unfriendly (she was from Ireland and I wasn't given her name) and I felt that it was because I was a groupon customer. She talked me into getting the root color and said I would still have my blond streaks showing. I did not - the color was way too dark - then she said it would be $10.00 extra to color the back. I did not get the treatment, the cut was mediocre and she burned my neck with the blowdryer. I would never recommend this place to anyone. Now I have to go to another salon to get my hair fixed. I normally tip, even when using a groupon but I didn;t in this case because of the bad service and hair color.