My experience at this location was horrible. They completely closed from 12:00-1:00pm and blocked off the exits so the friend who dropped me off couldn't leave. She had to call the police to get someone to let her out of the parking lot. When they opened, I waited my turn, hearing the attendant making snide remarks to her coworkers and a personal friend who happened to be there about the previous customers. Finally, I approached the counter only to find out that my bank had declined my card because they thought it was suspicious activity. After I contacted the bank to tell them I initiated the transaction, Dollar wouldn't accept my card. Apparently, their "computers" won't allow them to run the card again for 24 hours, even after I showed them that my bank had authorized the transaction. I was stranded and had to walk to the airport to rent from another company and had to pay an extra $200 for a last-minute reservation. I said "this can't be the 1st time this has happened", and the attendant rudely replied, "No, it happens all the time." I won't use ANY Dollar Rental location again, but I strongly recommend avoiding this location. Do yourself a favor and STAY AWAY from this business. I hesitate pressing the "one star" review button because I feel I'm being too generous to this cesspool of a rental agency.