The office has the worse front desk staff and billing ever experienced. The wait is almost always a minimum of 2 hours. They do not bill according to insurance and overcharge on copays. The office manager Chris is very rude and negative and should go to charm school. Unfortunately, the staff make the office a terrible place which is sad because Dr. Nakamura is a good doctor. I would not recommend and seek alternatives if at all possible. Two Thumbs Down