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  • It was such a disappointment on our visit tonight. Apparently Five Guys has changed everything about the way they do things. The burgers are still amazing, that wasn't the issue. It was the customer service and the skimpy amount of fries they give now. We ordered a regular fry which goes for $4.29 and the amount you get is now equal to what we used to get in a small fry. I wanted to insure we hadn't gotten the wrong size given to us so I went to the counter and Blaine approached. I asked if it was the correct size and he said Yes, that is the regular and turned around and walked away. I called to him and asked if they had reduced the amount that was given and he said No, and walked away again. All he had to do was act liked he even cared instead he chose the arrogant young kid that wasn't going to be wrong. We love Five Guys but this was terribly disappointing and we won't be back at this store again.
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