I went into this store while I was waiting for an appointment close by. I saw something that caught my eye and wanted to buy it for a Christmas gift. It was a handmade cross-body bag with a beautiful whimsy pattern. I was told that I could not buy it because it was a display, unless the person who made it agreed to purchase it. However, there was no further effort made despite my pleads. I was asked if the lady beside me was my mother because maybe she could stitch it for me since I didn't know how. I didn't know this lady beside me, we just happened to have a conversation as I was waiting to be helped. She also told me I could join a sewing class offered every few weeks on Saturdays, but I explained I wanted to purchase this item for Christmas.
This is the kicker. The person "helping" me proceeded to tell me I could just go to Vera Bradley for a cross body bag if that's what I wanted. The lady beside me, mind you who I didn't know, actually stood up for me at this time. Before I could get my words out she told this lady I wanted a handmade bag and the pattern was nothing like what Vera Bradley offers. I told them not to worry, that I was glad I hadn't had any expectations for this store--otherwise I would have been highly disappointed. I then left, and I won't be back.