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| - I stopped here for take out dinner towards the end of the day, just an hour before closing and there were still people eating inside, as well as ordering take out.
I was quickly attended, the staff made a great duo, production was smooth, quick and kind. Seriously so polite, genuinely welcoming and friendly, all around good vibes which stood out to me most, their customer service. There was the guy who greeted me as I entered while tending a previous takeout guest order, then made my sushi burrito and patiently answered my questions about the appetizers and drink options. As well as a younger cute green haired cashier named Isabel, who was super sweet, as she helped gather my items and assured to thoroughly ask and confirm if I had everything I ordered right. While also tending to the guests that were seated too. I was never left waiting too long, which I appreciate.
I had Thai tea (no boba included, not offered here), which was a bit more milky, not really as sweet this time. I also tried the jalapeño poppers for the first time, they were unfortunately not like the picture, it looked like 1/4th slice of one jalapeño, instead of the 1/2 slice it seems everywhere else, it was much thinner / smaller than I thought mostly tempura batter, much thicker slice than the photos on here appear, with bits of tuna it wasn't very spicy either to be honest I'm not sure if it was because of the sweeter sauces, or just not as spicy of a jalapeño, or possibly because it was less jalapeño than I thought, but it was good aside that they were much smaller than I they appeared - Might consider ordering again in the future for comparison. Also had the miso soup, which was okay also not the most flavorful this time a bit too watered down for my taste but at least it wasn't overly salty I guess, though I might've preferred that. I also had some seaweed salad, the portion was very generous actually, compared to other poke places, I had some leftover I was too full to finish, but it was good. And lastly the ginza roll which was spicy and yummy - my usual sushi burrito go to from here, as I've had it two other times and it was always good, also filling as I only ended up eating half with the appetizers, otherwise it should be good and filling enough on its own, but I wanted to try a little of everything. I would like to eventually try the hot Cheetos dust crumbs on the rice of the sushi burrito rolls.
Also thought it'd be worth sharing that they also offer yelp review deals! This time it was a free cheesecake to redeem on my next order, which I'll consider if / whenever I return. And they have a rewards system too I wasn't aware of, guessing it's new?
The interior design is simple to the point, nothing decorative, really casual, but what I did notice and liked were all the illustrations everywhere on the protein station providing a bit of info and white board specials menu with illustrations of little lucky cats.
Honestly think it's the way they tend to their customers needs, that I really liked most about this place. Despite that this particular order was not as satisfying as other orders I've had that were from here, on prior take out / delivery, I couldn't just give them a below average rating, because they do a good job on that end which I think is what is doing this business good, as the food this time was not as good but the way they treat their guests, is what will probably have me return for another do over of this order in hopes of a full circle satisfaction.
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