We took our Jeep to a "Jeep specialist" in Mesa that did a dreadful job and, what's worse, couldn't tell us what caused the new clunking/grinding sound when we picked it up. Disappointing. So we took it to Slaughter & Associates, who did a super thorough inspection job. The news was terrible ($1800-$2500 for a transmission rebuild), but they charged us just $25 for the estimate, communicated in a timely manner, tightened a couple of bolts they noticed were loose and (gasp!) recommended we consider a brake service soon. Proactively recommending services? AMAZING!
We felt really confident in their diagnosis and while we're choosing to trade in the 'ole clunker instead of getting the work done, we definitely have a new trusted mechanic in town. Got us in the same day, too.
THANK YOU BRIAN!!