Ellie is AMAZING!! I was nervous going in to get a Brazilian wax, and she made me feel comfortable and the pain was very minimal! I've had these types of waxes before and have never gone back to the people who have done them because they hurt so bad, but I'll be going back here for all my waxing needs from here on out! Ellie is literally the sweetest more caring person you will ever meet! I would highly recommend anyone looking to get waxed to go see her!