I have a been here a few times now and can say that I am always impressed with the service. It's very clean and quiet so it makes for a relaxing experience. I have tried a few different manicurists and they all give the same great service. I only get a regular manicure and pedicure. I'm not sure what they do differently but the polish seems to stay on longer than most others places I have been. Also they stick to their appointments and I have never had to wait long.