MILDEWED CARPET! HORRIBLE COMPANY! They came out on Monday to clean my carpets. I upgraded to the "deep cleaning" as it had been a while since the carpets were last cleaned and I wanted a through job done. I was not looking for cheap cleaning and did not mind paying more IF I was truly getting quality work. Turns out, "deep cleaning" was just him spraying on some kind of extra solution. All it did was pull up a few old spills to the surface, that he left behind and worst of all- my carpet,especially my stairs were left soaked! It was not completely dry until Thursday afternoon and by then, it smelled like mildew. I called and requested a refund as I need to have the carpet redone correctly to ensure no mold is growing. They said the original tech had to come back out and see what he can do to rectify before they issued a refund. Why would I want the same guy back who obviously did not do it right the first time?! He came back, used a black light on it to "determine" I had no mold growing (glad he is an expert on that) an all he did was spray something on it to take away the smell! I paid $539 for carpet that is in worse condition than when I started. Stay far far away from them! Wish I had seen the other reviews first