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  • An unobtrusive coffee shop in a grocery store shopping center near a few office parks. I found this in my mad dash to find caffeine one rainy winter morning, and it was fine. I ordered a 16 oz. chai tea (brewed with a tea bag, not made with syrup like a chai tea latte), and though I was the only person still in the store it took the two staff members a good 5 minutes to fix my drink. Apparently the problem was that they add 2 tea bags to your 16 oz. drink, which seems unnecessary and caused problems because they only had 1 chai tea bag in house. When I realized the problem, I told them I could survive with just 1 tea bag in my drink, and I finally got my bev. Then I wanted skim milk in my chai, which is apparently unprecedented, because they didn't have any out in the beverage doctoring station. But props to the employee for pouring some of their gallon of skim directly into my cup -- he went the extra mile to make sure I didn't ingest any unnecessary calories, and I appreciated it. Another point: it feels like the store's owners couldn't decide whether they wanted to be a fancy chain or a local joint. The decor is a mix of professionally printed signs (chain) and comfy chairs (local), the coffee drinks are more chainy, and their other offerings are more local. This place just seems to be lacking an identity. Pick an angle and go with it!
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