Beware cat lovers. I've visited cat cafes in various locations and have had awesome experiences. If you want to visit this place you have to prepay and schedule online. I was passing through with my family so I booked a few hours in advance. When we arrived, all the pay and free parking was taken due to a baseball game. I called the cafe and we tried to reschedule. They tried to accommodate us but the times offered didn't work out. I asked for a refund due to the parking and was told parking was not their problem. They refused a refund and did not offer any compromise (price break or something). They just kept the $32. They should post this practice or work with the customer. Either way, post the fact that they have no control over parking and visiting is at your own risk. Sorry we missed the kitties. Just a heads up.