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  • Booked a KING deluxe room and paid the required deposit.... Went to check-in and the lady informs me that they do not have any King's available and asks if a 2 double is fine. I told her no, she looked on the computer and said, oh we have a queen bed available but it's on the loud side of the hotel, is that ok? I told her no, why did I have to pay a deposit on a room if y'all were just going to give it away?! She seemed baffled that I would even ask that question and got an attitude real quick with me. She typed some more and said, oh I found a king but it's an upgrade will that be ok? I told her yes, but at the price of the other room before y'all gave my room away. Bad check-in experience, but the room was nice and clean. It was loud, but hey it's VEGAS! My 2 Stars is purely because of my check-in experience.
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