I agree with Dianna, this is definitely one of the better Coach outlets I've been to. Even when it's busy, it doesn't seem to stay that way for long. And there are always a lot of employees around offering to help, but not in a pushy way I've never felt.
And then, of course, there are the purses. Great deals! They also give out coupons sometimes for even bigger savings. I also like that everything is clearly labeled. Sometimes at stores, you find an item near a sign for x amount off...but then it's unclear until you get to the register that oops, it's Not on sale. Womp womp. Not here!
The rest of the outlet mall isn't as exciting as other malls that Coach is located, but it's still worth checking out if you're in Champaign/Charleston areas.