Had to have some reset on the iPhone. Came out of Ipic movies and the store was just closing, but the lady at the door offered to set up an appointment for me the next day...really nice since they were closed. Came back the next day, waited 10 minutes - only 5 minutes later than the 11:10 appointment I had and they fixed it quick and easy! Thanks Eric and the lady the night before ( so sorry I forgot her name),