I was surprised to see any negative reviews here, as my experience here has been awesome. We're only staying for one night, but we got a fantastic rate, and bumped up for Starwood gold status, and despite the outside looking kind of ho-hum, the interior is beautiful. Our room was recently redone, all beautifully and tastefully decorated. All clean, with great amenities. The staff have been incredibly helpful and friendly, really going above and beyond to make our experience here great. Be sure to come on a Wednesday night for their "Four Points" experience thing, where you get a free beer and free appetizers from the restaurant. If I'm ever in Calgary again I'll be sure to stop in.