This has got to be the worst car rental company in the valley. John and Clint did not even try to help out and offer any options. Clint down right cancelled my reservation without even batting an eye. If the goal was to make a customer feel so little and unwanted, they should get an award. The only person who showed a degree of kindness was the Chris, the shuttle driver. I would stay away from this company. Cheap rates, cheap customer service. Lesson learned, never again.