Absolutely god-sent. We had JUST moved and discovered there were nasty bed bugs in our town house. So, part of the treatment meant washing and drying at high temperatures. So, we were very stressed and went to a used appliance "Store" on Mesa drive/ Main st. Turns out the "store" basically sold us a broken washer and won't return calls to fix or exchange it. So we called and Bishop sent out Joseph who was VERY kind and compassionate and completely offered to help us out. Turns out it was going to cost more to repair than we even paid for the used washer! I tried to contain my sadness, but couldn't. Joseph saw how upset we were and offered to give us a deal on a washer that they had at their business. A very VERY good deal!! I can't thank God enough for them and their service. Everything is working now and i would absolutely recommend them to everyone I know!!!!!!!! Actually I think I'll post up a note at work also. I will always use Bishop and Son for any appliance repair.