Go see Tom! He treated me with respect and was very fun to work with in the car buying process. The first car he pointed out and let me test drive was a perfect fit for me! When the day came to finalize everything I forgot my checkbook and I was dropped off earlier..they let me take a loaner to go home and get my checkbook! Then I had two recalls on my car and they rented a car for me. The only reason I didn't do a full five stars is because it took them two weeks to get my car back to me because of some issues and they didn't have the parts there. But I did have a rental car for the whole two weeks so it wasn't too bad! I'm so happy I went to Ford.