| rev:text
| - Will not stay here again. This was our honeymoon trip.
1.) We made reservations for 3 nights and decided to add another one a little later so it came up in there system as 2 reservations - makes sense - they said this would not be a problem...lol...after our "first reservation" night was over apparently the room service thought we were supposed to be gone and tried to come into our room in the middle of the night, not only once, but twice....scaring the living you-know-what out of me. Obviously communication was lacking.
2.) When my husband went out to see who was trying to come into our room he took his key with him and found out that our keys were disconnected, meaning we needed to get new room keys. We were told at the front desk there wouldn't be any problems with this, not the case.
3.) When we got our new keys we were told that we wouldn't be debited another safety deposit, but when we got our bill we were debited $128 and $200...once again, not what we expected.
4.) We came in to see the Mayweather fight and we initially booked a King bed and we believe when we booked the second reservation there were move reservations made thus we got a smaller room, thus for the entire stay we were give the smaller room despite the majority of the time was on the original booking with the bigger room.
5.) Room was dark, small, smelled, the trendy heavy glass shower and toilet were right next to each other and was a little uncomfortable if you know what I mean...also opening and closing the doors was annoying since they were quite heavy and made a loud clanging noise when they shut. Lighting was poor and b/c we had the smaller room the head of our bed was against our jail size window. Amenities were lacking, extremely slow internet, dial-up would have been faster and no coffee maker or fridge. We don't drink but there was no mini-bar either. I think we were supposed to be on the non-smoking floor but you could have fooled me!
6.) So when we checked out our bill was severely incorrect, I believe I was on hold for about 45 min before we could get the bill reconciled. Also there were these odd "resort fees" that we were mysteriously charged....apparently it was b/c we would have had access to the business center, the cardio room, and to receive a USA today daily...lol...don't think I saw anyone with a USA Today. And to be honest I am not real confident that this will be my last discussion with them.
All in all, not an impressive place to stay, bad service, no great amenities, horrible communication, no one seemed to care about your stay, don't do it, unless you just want a place to crash after a hard night of drinking, I would say that is the only thing this place is good for.
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