This place is great. It's my dad's go-to shop when he's in town so I end up here often as well. They have a great selection of cigars and the staff are helpful if you have questions about any of them. They also have all the tools and such in case you forget your clipper.
Otherwise, it's a typical smoke shop. They have pipes, porn, and incense! If you come in here expecting something else, well... eh okay then.
I've never had any issue with the staff here, they seem nice enough to me.