Well this used to be my place to refer anyone with a skin condition. They removed cancer 5+ years back on two adult family members and treated my own teenage acne issues 20 years back. Dr. Thomas is very skilled and knowledgable but we booked with another Dr. because it was a long wait for him and having dealt with a partner before without issue I thought this would be ok. Went sour. No follow up, can't get dr to follow up on call, nurse called and couldn't answer questions on medication, other dr "didn't want to step on toes" to offer advice, another staff calls and asks to talk to patient instead of me and patient is a child,has no idea of where we are at with treatment because she says there are no notes of the last two conversations I've had with the nurse about the prescription. My trust is blown. We will be seeking another dermatologist for this unresolved issue.