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| - Are you kidding me Batman?? These guys were at my house within a couple of HOURS when the so called "competition" could come "next week" a FULL six or seven days later??? Who the hell is going without a working A/C for a week in Phoenix, AZ??? NOT US!!!
BUT...the "competition" said if we want to REPLACE our unit instead of problem check, they could be at our door today or tomorrow!! Of course....Great way to scam people out of desperation to just buy a new unit putting THOUSANDS of dollars profit in THEIR pocket! BTW, it is the one with over 200 good reviews....probably from desperate people who were willing to forego a diagnosis and just buy a new unit instead of getting an evaluation!! Right?? Not us!!! I'm no dummy!!!!
Cool Touch Air Conditioning was Johnny (Tim) on the spot!!! In fact, he called to let us know he was arriving PRIOR to the estimated time, the SAME DAY within a couple of hours of my call!! We had to rush home to meet him!!!
Well....our bill was a little over $300!!! WHEW!! We assumed we might need a new unit because our neighbors an all sides have been replacing their 15 year old units. NOT US!! Tim was honest and fixed us up within NO TIME!! We had planned on spending the night downstairs (we have two units, one up and one down) on the couches and dreading it, big time, especially for our young kid!!
Tonight, we will be sleeping like babies in our super cool upstairs bedroom, cuddled in our blankets thanks to the swift action of Cool Touch Air Conditioning!!!! Thanks, Tim, for being so honest and fixing us up within a nano second!!!!
We will NEVER consider using any other company!!!
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