Moving to Ohio from the Bay Area I struggled finding even a decent place to get a manicure. Now, I've been coming to Empress nails for about 6 months and haven't been interested in trying anywhere else since the first gel manicure I got here. They can get pretty busy at times but I never end up waiting long. Every time I come in the door they are so friendly, prices are awesome, and they truly do a great job on my nails!
I can only speak for shellac manicures/color changes but every one that I've had here has been wonderful. They do great French shellac manicures too! I'm planning on a pedicure once spring rolls around and I have no doubts I'll be happy with it.