Gary is a MAGICIAN! He refurbished my go-to work shoes to a state I thought was impossible. These are fine calfskin loafers with a perfect heel I have used and abused for years. The uppers were scuffed, the soles were worn and the leather was faded. I brought them in as a last ditch effort and am more than delighted with the results. I have not found a shoe repair service that comes even close to this quality in any area of Las Vegas. To top it off, the price was low and he even delivered next-day service at my request. It is also a very nice shop with an excellent selection of shoe care accessories. Highly recommended.