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  • This location continues to go further and further down the proverbial hill, had dinner there with my family after self-boycotting the place several months ago and remembered why I don't eat there anymore. Right after walking in I peek at the Steak grill and as usual there is nothing cooking and what's there resembles a hockey puck! These guys are getting what amounts to probably the worst cuts of meat on the planet, full of grizzle, never cooked to anything other than well done or still moo'ing and for what amounts to the item that is the main reason people come into the chain, they make it the reason not to! I even asked the cook when he's putting down more meat and he said soon, the 3 pieces he had left were lumps of coal and the restaurant was filling up, might be a clue to start cooking sport! The place just generally looks unclean, there is plenty of staff but it's unclear as to what they're doing, no bowls for ice cream hell actually no ice cream, the vanilla was not working and nobody was doing anything about it, not even putting a sign on it that said out of service that would be helpful right! One of my favorites to use to camouflage the poor taste of the bad steaks are the sauteed mushrooms, well there were none the entire time we were there, it just sat empty and what's funny is the steak cook has a clear view of that and could or should do something about it. I think that what broke the camels back this trip is that residents from what appeared to be from a local group home had come in for dinner, nothing wrong with that but they were a little scary and off-putting, smelled bad, had service dogs and the manager might have wanted to use the party room, called it a VIP area and had them eat in there, instead they were front and center taking up a chuck of the right dining room after you walk in which means that everyone got a glimpse of them as soon as they paid for their plates since the human eyes naturally goes to the right, really not good judgement on the part of management for the sake of the other guests. Bottom line, the last 3 visits were all bad, I'm a 3 strikes and you're out kinda guy, they will never see me again.
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