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  • So for being one of the only dim sum locations in Madison, I had high expectations and had hoped for a good dining experience. However, if our dining experience is anything of the norm, then disappointment is an understatement. We entered in the restaurant, where it didn't look overwhelming busy even on a Sunday morning (prime dim sum time) and waited for quite a while before we were given any attention and ushered to our seats. We took some time deciding what to order, and picked a total of five different dishes. The first dish that came out was a tiny bowl of sweet tofu pudding (which is only available on the weekends). It was cold, and mushy and just barely edible tasting. It just did not taste good, so for the price of the dish, it was not worth it at all. Next came the honey short ribs, which we've gotten before so it tasted chewy yet there was also a lot of empty ribs with no meat on it. At this point, I accidentally spilled the cup of water and it splattered everywhere in the middle of the table. We looked around at the wait staff for assistance and no one attends to us until we flagged down a hostess that was seating people on the table behind us. She takes a look at the spill, and brings two small cloth-napkins and puts in on top of the table and asked if this "solution" was okay. Keep in mind, the spilled water is still on the table and this patchwork solution isn't exactly an ideal dining solution. So at this point, I express my concern that the table is still wet, and if it's okay that we move to a different table since we're still waiting for half of our meal. Instead, she finally clears off the table, carelessly wipes the wet table underneath and then finally puts on a new tablecloth. Immediately following the new tablecloth was put on, the rest of our dim sum dishes finally came: fish congee, BBQ pork buns, and Xiao long bao (which definitely taste like what it should). When we finally finished eating our very unsatisfactorily meal, we had to wait another long while before someone finally checked us out at the cashier table. Now I understand why it's been at least a few months since I last came to Nani, and it'll probably be a long while before I go back.
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