My big thing coming to places like this is service. I liked it better when it was Casey's camera over B&C now.
The staff was very rude and disrespectful to me that I'm skeptical about going back, I'm willing to give it another go some time in the future, but for now their service is horrible. I'd rather shop online then go to their shop and give them business.
I also won't rent gear through them through Borrowlenses.com anymore because of their staff. They've lost gear after I returned it and was signed off on it, but the company never received it and nearly charged me for the missing equipment.
I'd avoid this place for now, until they learn the appreciation of customer service.