I'm always a little weary of places I find Groupons for, but this place HAS to be an exception. My stylist (whose name I forget now, but was a lovely girl with a beautiful Irish accent) offered me tea & biscuits as I told her what I wanted for my hair, and she was so attentive, clarifying everything I'd asked before she started. Completely satisfied about how my hair turned out. They follow up the appointment shortly after with a phone call ensuring that I was satisfied with my cut, and asking if I had any questions about styling - AMAZING customer service. I would definitely come back here again!